PAX Mondial

Risk Management & Information Operations Training

Pax Mondial’s Risk Management and Information Operations Training courses are designed to equip travelers, expats, and local national staff with the necessary tools and skill sets to mitigate threats and better manage risks encountered in unfamiliar and challenging environments.

Our training courses are flexible and modular, and incorporate a variety of subjects that cater to the needs of diverse clients, such as expats who regularly work in higher risk countries, and local nationals supporting client operations. Training courses can be delivered in the Washington DC metro area or in-country.

Pax Mondial employs experienced professionals from the intelligence, security, and law-enforcement communities to provide relevant, technical, and specialized training tailored to suit our clients’ budgets, time, and geographical specifications. The core material is backed by relevant country knowledge and threat briefings from resident analysts and subject-matter experts.

Training packages (and suggested duration) include:

Pre-Deployment & Awareness Training (1+ day):

The most effective way to mitigate the various risks and threats travelers and expats may face abroad is proper education and awareness. Pre-deployment training encourages awareness by providing relevant lessons about the various threats and instructing participants on how to both avoid threats and mitigate risks that arise. This training also includes valuable interactive presentations to strengthen travelers’ and expats’ ability to deal with difficult situations, especially when deployed abroad to unfamiliar or challenging environments for protracted periods of time.

Environmental Interaction (Human Intelligence – HUMINT) Training (varied options):

The capacity to understand culture-specific and non-verbal cues, develop trust, and build and maintain relationships is critical to conducting community outreach and working closely with colleagues, foreigners, and local nationals. HUMINT training focuses on how to communicate and interact effectively with other people in challenging settings, while encouraging a feedback of information that can be used to protect services on the ground. The skills employed by HUMINT operators are valuable in a variety of contexts, whether working alongside tribal leaders in Iraq and Afghanistan, or dealing with issues that aggrieve local communities in the Niger Delta.

HUMINT Training Lesson Examples:

  • Eye Accessing Cues (EAC) Body Systems Analysis (BSA) Deception Detection
  • Approaches & Exchanges Meet Dynamics Meet Security
  • Debriefing Operational Sequence Rapport Building
  • Non-Verbal Communications (NVC) Welfare Questioning Techniques
  • Questioning Strategy Active Listening Use of Interpreters
  • Genograms Recording Techniques Approaches
  • Pressures AMPOCC (Access, Motivation, Point Of Contact, Capability) Disengagement & Re-Contact
  • Co-Handling Identifying Sources Searching
  • Meet Mechanics Talent Spotting Information Requirements (IRs)
  • Fixed Point Meet (FPM) Foot Mobile Meet (FM) The Walk-In
  • Surveillance Awareness Tasking & Training Planning & Preparation
 

Operational Awareness (OA), i.e. Counter-Surveillance, Training (varied options):

OA training is designed for local nationals and/or expat staff who are part of the security cycle in areas of increased criminal, kidnap, and/or terrorist threats. OA trains staff how to detect and deter hostile surveillance, which is usually indicative of an impending attack against staff or establishments. Properly trained local national teams are an extremely cost-effective and efficient way of monitoring changes in the environmental threat, and a veritable method of building local capacity in the risk management sector.

Proactive Situational Awareness (PSA) , i.e. Anti-Surveillance, Training (1 day):

PSA training is designed for local nationals and/or expat staff who are potentially vulnerable to criminal, kidnapping, and terrorist activity. PSA highlights the dangers of setting patterns and routines in potentially hostile locations, and trains staff to detect and react to hostile surveillance. Lessons learned show that many attacks can be deterred if staff are aware of the threats they face and, in particular, how to report suspicious activity and react appropriately.

Traveler Safety Training (1/2 day):

Many organizations provide support for travelers or expats working in hostile environments, but may forget about their day-to-day travelers who are also vulnerable when they are abroad. This training contains valuable advice that will assist organizations in managing their duty-of-care provisions for traveling staff.

Kidnap, Ransom, & Extortion (KRE) Awareness Training (varied options):

Kidnapping is an increasingly lucrative criminal enterprise in many countries and is often the most significant threat to travelers, expats, and local nationals – as well as their families and colleagues. This course focuses on the threat presented by kidnappers around the world, and provides awareness and resilience training to help mitigate the psychological and physical impacts on the victim in the event of kidnapping or attempted abduction. Role-playing and realistic scenarios are a valuable feature that can be arranged to test and improve reaction and response.

Threat & Risk Preparation (Security) Training (varied options):

Security audits, reviews, and surveys are critical elements of physical security and safety planning and preparation for any organization, regardless of location. This training teaches how to identify potential threats and risks, as well as how to build security processes and procedures that protect staff while at the same time allowing them to go about their daily routines. Training is provided for both expats and local nationals, and can be incorporated as on-the-job instruction during a routine security review. Security is an essential part of protecting your assets – workforce, establishments, equipment, information, etc. – and ought not to be compromised by untrained or underprepared staff.

Threat Analysis & Reporting (Intelligence) Training (5−10 days):

Information analysts are seen as a force multiplier by military and international organizations operating in potentially hostile environments. Trained and experienced staff can assess situational and operational threats, such as IED placements on routes in Iraq or criminal trends in cities where organizations have offices; proactively warn of impending incidents by monitoring changes in tactics and trends; and ensure that staff are warned and alerted in a timely fashion. Analysts are likewise effective when evaluating the risk profile in high-threat environments, such as Afghanistan, or monitoring the global movement of staff. Local nationals can be invaluable components of analytical teams when properly trained and vetted, in turn strengthening organizations’ local capacity-building endeavors.

Scenario Training & Testing (2−3 days):

A critical piece of any organization’s safety and security strategy is a structured, well-coordinated crisis management team ready to effectively deal with potential incidents, ranging from medical issues to kidnapping, which may adversely affect travelers, expats, and operations. Pax Mondial crisis response and management coordination experts can design, structure, and provide a Crisis Response and Management Plan (CRMP); train and test a client’s crisis team with extensive scenario drilling; and provide constant guidance to ensure the client can deal with the stress of a major event while protecting their staff, assets and reputation.

For more information, please email us at Info-Ops@paxmondial.com